"Hello, this is 911. What's your emergency?" The operator's voice was firm, and with practiced professionalism, he added, "Just a reminder, ma'am, we call back if you hang up on 911."
"There's been... a misunderstanding," the woman stammered, appearing confused. "I'm so sorry. It must be my son playing with the phone."
"Are you sure everything is alright?" The operator pressed.
"Yes, absolutely," the woman said coolly. "Sorry for the bother, have a wonderful day!"
She disconnected the call, a sigh of relief escaping her lips, before shoving the phone into the hand of the masked intruder holding a knife to her son's throat in a menacing way.
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